Turn around - this is in Addition to transit times
All orders are processed in the order they are received not by any shipping upgrades.
All items are made to order, most standard orders are dispatched within 2 business days & you will be notified via email when your order is dispatched.
CUSTOM OR NEW DESIGNS - Once you place your order you will be emailed a proof within 2 business days. Once you have confirmed your design please allow 1-2 business days for your order to be made and dispatched.
Please ensure you have allowed time for your orders to be processed. We do not offer a rush service but if you need something within a short time frame please contact me to ensure we can help, most of the time we can but it is depending on current workloads.
CREDIT CARD -Payments via credit card are processed via Stripe- this is a safe and reliable payment processor. Visa, Mastercard and American Express are all accepted when checking out.
PAYPAL - Is now available when checking out.
Please read the below about our products-
Made in Australia
All prices are in AUD - USD conversersion fluctuates and is normally between 70c to 80c to $1aud ($10aud = $7-$8usd)
All orders are dispatched normally within 1-2 business days, if your order is large or we are very busy please allow an extra day but delays are rare.
Cookie Cutters - Made from PLA which is a biodegradable plastic derived from renewable resources including cornstarch, sugar cane, tapioca roots and even potato starch. Care- HAND WASH ONLY in warm soapy water. Never in a dishwasher and keep away from heat.
Cake toppers- Made from food safe acrylic.
All items are made to order, we do not keep any in stock
CAKE TOPPERS - For wholesale pricing please contact me for prices. Minimum order of $200 in one transaction applies and only available on non custom designs.
COOKIE CUTTERS/ EMBOSSERS - For wholesale pricing - To qualify for WHOLESALE Minimum purchase of 6 items of the same design and size for a 25% discount (For example - 6x 3 inch Pineapple cutters) . For larger quantities there is a larger discount.
All of our items are made to order, unless there is a mistake made by us we cannot offer refunds.
Cake Toppers- How to Insert them
Always pierce your cake before inserting your cake topper, this allows the stake to slide in easier without resistance.
Never insert your cake topper by pushing on the writing, always pinch the stake and insert it using that only.
Unfortunately we do not offer refunds for toppers that are broken whilst being inserted into the cake.
Please be careful with your topper to avoid any breakage.